What do you do and how did you get into the industry?
I am a cosmetic dermatologist and growing up I have always been attracted to things, clothes, people that were beautiful and perfect. I think it was my destiny to get into the cosmetic line.
I knew I always wanted to be a doctor. For the longest of time, I wanted to be a surgeon. Because I am classic Type A personality and meticulous with my surgery and patients. However when family and friends suggested that maybe cosmetics was more “me”, I thought why not give it a go. It was also a testing point in my life and to have had more time to dedicate to my family was a bonus.
After doing several courses in aesthetics and having the practical experience, I realised I did really enjoy doing aesthetics and pursued my masters in Practical Dermatology with Cardiff University and I guess the rest as you know it is history.
Why cosmetic dermatology?
Being a doctor, we have to be compassionate, giving, patient and truthful to every patient and situation. That is what drew me to becoming a doctor. To always give my best.
However cosmetic dermatology came as a surprise to me too, as I wanted to be a surgeon. But looking back I think it was my best decision yet. It gives me the ability to make my patients feel their best. I am able to help them make the right and best choices for themselves. I am able to give them a listening ear when needed and I am able to do all this is in a medically precise, legal and safe way.
I enjoy what I do because I am a perfectionist and Cosmetic Dermatology is all about the small, finer things. I always tell my patients they are already beautiful, they just need a little tweak, a monthly service or a boost! It’s not about changing how you look, its about enhancing what God has given you.
Share with us an interesting story from behind the scenes.
Everyday is a different story!
We meet different personalities everyday with different needs, wants and desires and it can be emotionally and physically hard to fulfil it all but we laugh about it at the end of the day and hope everyone is happy and satisfied.
As directors of the clinic, our day ends with closing of accounts, going through stock counts, meetings on marketing and budgeting… so I guess these are the things behind the scene that is not seen.
What’s the best/ worst part of your job?
The best part is seeing a smile on a patients face because they are happy and satisfied with the final results or outcome of our treatment and when they in turn into our loyal customers. The worst part is having patients call you at 3 am to ask if they need something done to their face or not!
What’s one of the most fun things you do behind the scenes?
We usually have a small party to celebrate staff birthdays and it usually ends up with wine, cake and lots of laughs… we get to all be open and free and it makes us stronger as a team.
What’s the most popular treatment in your centre?
We have a few popular treatments but the one that has the biggest following is the Soprano Diode Laser Hair Removal. Results are guaranteed. It is a safe and painless treatment and so quick!
What treatment do you think gets the best results for money?
Nothing works faster than botulinum toxin otherwise known as botox. It gives the fastest and most effective results for the value paid.
A day in the life of a doctor is…
Balancing work, family, exercise and of course some online shopping!
The perfect day off would be…
Yoga and meditation in the morning, some shopping in the afternoon, ending the day with a cocktail and beach party during sunset.
What do you do for fun?
I am a closet shopaholic. I do most of my shopping online these days and hide the bags in my car boot so no one will find out! I also love trying new gym classes like piloxing, salsation, bolster yoga…. anything that involves music and working out I love.
What’s something you’d like people to know about Lyfe Clinic?
I think at Lyfe Clinic we are all part of a family. The Lyfe family. And we treat out patients with the same care, understanding and patience. We want our patients to be comfortable, happy and themselves. We want them to ask us questions, to voice their doubts and fears and to emphasise their needs. With that we are able to empower them with the best knowledge, explain to them the good and the bad, the best and the worst case scenarios and make them feel safe and secure that the treatment they are about to embark on is the right and correct choice for them. At Lyfe we are not looking at patients as dollar and cents, instead we treat them as family and we hope they will keep coming back to us because they trust us and love our treatments.
What’s your favourite food and wine pairing?
I enjoy having rock melon with prosciutto paired with a light, sparkling moscato.
What’s your view on the beauty scene in Kuala Lumpur?
It is a booming industry. With that also means many unlicensed and unqualified individuals also want to get involved because they think this is where the money is. Beauty centres and beauty salons lure clients in with false hope, false guarantees and spend a lot of money marketing to clients things that they are not trained or qualified in. And this gives doctors and clinics like us a bad name because it creates fear and misconceptions about our industry. The ministry of health is not able to take action against these centres or individuals because they are not registered under the health ministry but under the ministry of trade and business. So unless and until a complaint is made, no action can be taken. We strive to bring patients the newest, safest, latest treatments and technology available in the market. We are constantly having to compete with cheaper, unsafe and non-medical options given by these salons and centres. Until and unless patients or clients make a conscious decision to choose to have their treatments done in a safe, trained and legal environment, we will be facing the same issues for many more years to come.
Where do you see the industry headed?
Competition is high in this industry and that is not necessarily bad. However we need to emphasise that this industry needs to have guidelines that ensures the safety and wellness of patients and clients.
It is definitely a rapidly growing industry not only in Malaysia but also around the world.
People are more open to cosmetic procedures and more awareness has been created to the various options, brands, machine etc. We have celebrities endorsing procedures and creating interest and desire amongst people. However ultimately clients and patients need to make a conscious decision to have any procedure done in a medically trained, safe and legal institution.
What’s in store for you in the upcoming months?
We usually have events or promotions running every month.
We have an article in Malaysian Women’s Weekly coming up soon and also working with The Star papers for a few feature articles.
In terms of events we are sponsoring An Intimate Evening With Afgan for the upcoming Secretary’s Week on the 27th of April in collaboration with Loud Cloud Entertainment and Event Management.
We also will be hosting a Mother’s Day tea party in May for all our deserving mothers.
In terms of promotions, for the month of April we will be offering:
1. Buy 1 filler and 50% off the 2nd filler for the whole month.
2. Coolsculpting will also be on promotion buy 4 areas + 1 area free at only RM 10, 200.