Jerome Le Gall
The Yum List interviews Jerome Le Gall from Sofitel Bali Nusa Dua Beach Resort and gets some insight into the role of a hotel manager in a luxury resort.
What is your current position and how did you get into the industry?
I am the hotel manager at Sofitel Bali Nusa Dua Beach Resort.
I had already started to have a keen interest in the hospitality and food and beverage industry since the age of 14. It all started basically for my love of home cooking, which then continued to develop into a passion for the ‘Art of Setting the Table’.
Share with us an interesting story or memorable moment from your daily operations?
Whenever I go to work every day, I see that no single day is the same as the other. There is always something new or different that adds to the small challenges and eventual triumphs. I love being always in action. I think that applies to most of us in the hotel and hospitality industry – you get to meet and deal with new challenges every day.
What’s the best/worst part of your job?
I see my job as ever-evolving so a day is never boring. I guess you can consider that to be the best and worst part of the job – in whatever way you may see it. It is a 24/7 job, so it always provides new challenges.
What’s your favourite meal and drink at Sofitel Bali Nusa Dua Beach Resort?
In terms of having a meal, I enjoy having a nice pasta, a steak and a mouth-watering dessert at Cucina Restaurant. The ambience and setting at this restaurant are just nice for dinner, and the food is always amazing. For a good sip, I also think having a nice red wine at Cucina is a sensational experience.
The perfect day off would be…
… on the beach, with a cold beer, shorts and sandals and having a great lunch or dinner. Golden sunsets, sand and nice Bali weather would simply be the perfect day off for me.
A day in the life of a Hotel Manager is…
… pretty much solving problems, coordinating and maintaining operations so that everything runs smoothly each day, and making sure that both guests and ambassadors are happy and satisfied.
What’s something you’d like guests to know about Sofitel Bali Nusa Dua Beach Resort?
I proudly say that we have a beautiful, new and hip beach club, Manarai Beach House, which is managed by Ismaya. This is one of the best beach clubs on the island and occupies Sofitel Bali Nusa Dua’s unique and beautiful beachfront.
That our resort is versatile. We are ideal for many types of guests, from families, romantic couples and groups of friends and family. We even cater for weddings and business meetings and gatherings.
What’s your favourite food and beverage pairing?
You can give me a nice cheese platter with a nice glass of red wine, anytime.
What’s your view on the hospitality industry in Bali?
Hospitality in Bali is dynamic, has developed rapidly and continues to be a fast-growing industry. Indonesia and Bali as a destination remain highly attractive to world travellers and the government is also promoting it very hard.
There are always new trends in terms of the market and the tourists’ nationalities. It is also resilient – we have seen good recovery from various natural disasters such as the recent eruptions of Mount Agung, so with this strength, I see we have a bright future ahead.
Having new competitors rise to the scene is good and healthy, as they help keep our destination attractive.
What’s in store for you in the upcoming months?
My wife is currently pregnant with a baby girl on the way, so we’re expecting a new member of the family pretty soon! I am looking forward to going back to Australia and welcoming our bundle of joy baby to the world. This will be in December and we are planning to take at least a couple of weeks off.